Privacy Policy
Last Updated: January 2026
North Star Distributors Inc., DBA North Star Store (“North Star,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit https://northstarcell.com/ or interact with our services.
1. Information We Collect
We may collect the following categories of information:
A. Information You Voluntarily Provide
- Name
- Email address
- Phone number
- Any information submitted through contact forms, order forms, or SMS opt-in forms
B. Automatically Collected Information
- IP address
- Browser type and version
- Device type
- Website interaction data
- Referring pages and usage patterns
2. How We Collect Information
We collect information through:
- Website contact forms
- SMS opt-in forms
- Online ordering systems
- Cookies and similar tracking technologies
- Analytics tools such as Google Analytics and Meta (Facebook) Pixel
3. How We Use Your Information
We use collected information to:
- Respond to inquiries and provide customer support
- Process transactions and service requests
- Send order updates and notifications
- Improve website functionality and performance
- Monitor usage trends and analytics
- Conduct marketing activities (excluding mobile data as described in Section 6)
- Comply with legal and regulatory obligations
4. SMS Communications & Consent
By providing your phone number and opting in through our website forms, you consent to receive SMS messages from North Star Store. These messages may include:
- Customer service communications
- Order confirmations and updates
- Account notifications
- Promotional offers
Message frequency may vary depending on your interaction with us.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You may opt out at any time by replying STOP to any message received.
For assistance, reply HELP or contact us at info@northstarcell.com.
Consent to receive SMS messages is not a condition of purchase.
We maintain records of SMS consent in compliance with applicable carrier and regulatory requirements.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve user experience
- Analyze website traffic
- Support marketing and advertising performance
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Sharing of Information
North Star Store does not sell, rent, or share personal information for monetary gain.
We may share information with trusted third-party service providers strictly for:
- Website hosting
- Analytics services
- Customer service support
- Operational and technical functions
All service providers are contractually required to safeguard personal information.
Required Mobile Disclosure
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services (such as customer service) is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Third-Party Services and External Links
Our website may redirect users to third-party platforms, including Local Express, for online ordering or payment processing.
We do not control these third-party websites and are not responsible for their privacy practices. Users are encouraged to review their privacy policies.
8. Data Security
North Star Store complies with Massachusetts Data Security Regulations (201 CMR 17.00).
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
9. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
10. Your Privacy Rights
Massachusetts & U.S. Residents
You may request access to, correction of, or deletion of your personal data.
California Residents (CCPA / CPRA)
You have the right to:
- Know what personal information is collected
- Request deletion of personal information
- Opt out of the sharing of personal information
North Star Store does not sell personal information.
International Users (Including Brazil – LGPD)
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data under applicable laws.
To exercise your rights, please contact us at:
info@northstarcell.com
11. Children’s Privacy
This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
13. Contact Information
If you have any questions regarding this Privacy Policy or our data practices, please contact us:
North Star Distributors Inc.
DBA North Star Store
Email: info@northstarcell.com
Website: https://northstarcell.com/